What features would entice people to join a Co-working space>

The commercial real estate landscape is changing unbelievably fast. Alongside that, the way people connect and collaborate is evolving in unprecedented ways. The number of co-working spaces continues to climb and there is one of the major brand names such as shareofficesolutions establishing more and more with required arichitechtural offical space interior designs..

In order to succeed in this space, it’s crucial for co-working operators to ask not just “what features would entice people to join our space’, but dig deeper and question “what  experience can we enable — across the entire customer life cycle — in order to attract and retain great people.”

What I mean by that “deeper” question above is: no amount of trendy features will achieve what a thoughtfully designed customer experience can — one that considers everything from the first interaction with your brand through to the ongoing efforts you make to help people feel valued and successful in your space and as a part of your community.

shareofficesolutions describes the Customer Experience elegantly as “the sum-totality of how customers engage with your company and brand, not just in a snapshot in time, but throughout the entire arc of being a customer.”

Here are a few thoughts to kick-start your efforts to enhance your customer experience:

1. Map your customer journey visually. This helps to expose all the different touch points you might hope to have with people — these are all potential areas you can work on to improve their experience.
2. Get out and Talk to Humans. Although it’s important to leverage the learning experience of our peers, there’s no replacement for talking to customers. This is undoubtedly an art, and something we could spend a lifetime mastering. for more info visit shareofficesolutions call 9739966778